Order Processing Time
Upon receiving a customer's order, we strive to process your order within 1-3 business days. Please note that weekends and holidays may result in slightly extended processing times. Once your order has been processed, you will receive an email containing order tracking information, allowing you to track your package at any time.
Delivery Time
We provide fast and reliable shipping services to countries including the United States, the United Kingdom, Canada, and others. Generally, customers in these countries can expect to receive their orders within 7-12 business days. Please note that actual delivery times may vary due to geographical location, weather, and other factors.
Shipping Fee Policy
We offer the following shipping fee policies to accommodate different order needs:
Standard Shipping Fee: For orders with a total amount less than $49 USD, we charge a flat standard shipping fee of $9.9 USD.
Free Shipping Orders: Customers whose orders reach a total of $69 USD or more will enjoy free standard shipping services.
Order Tracking
Once your order has been processed and shipped, you will receive an email containing order tracking information. This tracking information will enable you to monitor the current status of your order and estimate the delivery date.
Returns and Refunds
If you are dissatisfied with your products or encounter any issues, please refer to our Returns and Refunds Policy for guidance on how to proceed.
Contact Us
If you have any questions about the shipping policy or your order, please feel free to contact our customer support team. We are dedicated to assisting you and addressing your inquiries.
Please note that our shipping policy may be subject to international regulations and policies, so there may be certain regions where we cannot provide services. We will make every effort to ensure the best shipping experience for you.
Thank you for choosing Toadds.com, and we look forward to providing you with high-quality products and services.